Why didn’t I get my Pin-Up bonus?

If your Pin up, bonus is missing, usually it’s due to bonus rules or a small mistake during registration or deposit.

Check these points:

Bonus promo code:
- Make sure you entered the correct promo code (if required) before confirming the deposit.
- Promo code must be valid and not expired.
Minimum deposit:
- Check the bonus terms in the Pin-Up casino promo section.
- Confirm that your deposit amount meets the minimum required for the bonus.
Account details:
- Your profile data and phone/email should be correctly filled and verified.
Bonus type:
- Some bonuses are only for new players or for specific games.
Contact support:
- If everything looks correct, contact support via live chat or email and share your account ID, time, and amount of deposit.

Tip: Always read the bonus rules before depositing to avoid missing the reward.