My Pin-Up deposit is not credited — what should I do?

If your Pin up, deposit is not showing in your balance, first stay calm and check a few things:

1. Check payment status:

   • See if the money was deducted from your bKash, Nagad, card, or bank.
   • Take a screenshot of the successful transaction.

2. Wait a bit:

   • For most methods, deposits appear within a few minutes.
   • Sometimes the casino system or bank can delay for 15–30 minutes.

3. Check deposit history:

   • Log in to your Pin-Up account.
   • Go to “Cashier” → “Deposit history” and see the latest status.

4. Contact support:

   • If after 30–60 minutes the money is still missing, contact Live Chat or email support.
   • Share transaction ID, amount, time, payment method, and screenshot.

Tip: Always deposit using your own verified details to avoid extra checks and delays.

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