Why is my Pin-Up withdrawal pending or rejected?
If your Pin up, withdrawal is pending or rejected, it usually means a check is in progress or some detail is missing.
Common reasons:
- Verification not completed – You may need to upload NID/passport and address proof.
- Wrong payment details – Incorrect bkash/Nagad/card number can cause instant rejection.
- Bonus rules not met – Wagering not completed for casino, or sports bonus.
- Multiple withdrawals – Too many requests at once can delay processing.
- Suspicious activity check – Security team may review big or unusual withdrawals.
What to do:
- Go to Cashier → Withdrawal history and check the status message.
- Make sure your account is fully verified in the profile section.
- Correct any payment details and submit a new request if needed.
- If it stays pending over 24 hours, contact Pin-Up support via live chat or email.
Tip: Always withdraw to the same method you used for deposit to avoid delays.